Returns & Replacement PolicyAt 33 Dhekr Botanicals, each product is handcrafted in small batches to ensure quality and freshness.Due to the personal nature of skincare products, we do not accept returns or offer refunds.If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery so we can make it right.To request a replacement, email:📧 [email protected]Include:
• Order number
• Clear photo of the product
• Description of the issue
If approved, a replacement item will be sent at no additional cost.Shipping fees are non-refundable.Thank you for supporting small-batch, handcrafted goods.